The Logistrics On Call solution is an application that works on any Android Smartphone or Tablet device and provides Service Providers the ability to operate a service call dispatch and vehicle tracking system. The hand-held application connects to a server program that provides Service Providers the ability to schedule orders, allocate orders to service staff(s) based on skills required for a specific service call and their availability, price service calls, identify and assign parts/equipment necessary to complete the service request, dispatch service vehicles, generate invoices, monitor service vehicles, etc. Field service personnel can receive from and send service requests & messages to the dispatch centre allowing for a seamless operation. They can also use the navigation functionality including turn by turn and voice support reducing travel time to locations.
The system delivers operational efficiencies, cost savings and provides the Service Provider Company a reliable, cost effective monitoring, tracking & dispatch system. Primary users targeted by this solution are service companies and small proprietary service operators, geek/technician squads, tow truck operators, service utilities, home service providers, etc.
The Product is available for a free download from the Android Market and a 30 day Free Trial.
